COVID-19 UPDATE 24.3.2020

In the light of the current global situation affecting us all we would like to keep you updated. We are constantly monitoring the situation and taking every effort to care for the wellbeing of our staff. We are closely following guidelines set by the government and will abide by their recommendations. 

We are currently running reduced staff at our factory with all office workers operating from home. All our services are currently running as normal, however there may be a delay in processing and dispatching orders.

We are following all distancing protocols with on site staff taking staggered breaks in separate locations, no staff member is working in close proximity with another. Contact with delivery and collection agents is being minimised with all parcels being left in a safe location ready for collection and for drivers to handle on their own. Any deliveries and returns are put into quarantine for 36 hours before being handled. This includes our hire cushions which are thoroughly sterilised when they are returned and before they are sent out again. 

We are constantly reviewing our processes and working options so that we can remain in operation as long as possible. 

We would like to thank you for your co-operation and understanding during these difficult times and will continue to update this page if anything changes. 



VALLEY® is a registered trademark of UT Care Products Ltd